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Privacy Policy

Last updated June 2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking with Moveroo.

Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”

How Do We Use Your Personal Information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the site—you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

When you place an order or booking through the site, we will maintain your information for our records unless and until you ask us to delete this information.

Privacy Policy for Pet Relocation Services

At Moveroo, we value your privacy and are committed to maintaining the confidentiality of your personal information. Our privacy policy is designed to foster trust and respect between us and our clients. Before proceeding, we encourage you to review the following:

1. Your Consent Matters

When you provide your details on our website for pet relocation services, your information is securely stored in our private database, accessible only by us and our authorized agents.

2. Confidentiality of Information

All personal and payment details you share with us are kept strictly confidential. If you choose to pay via card, we will verify your identity with the appropriate financial authority to ensure secure transactions.

3. Control Over Data Sharing

You have full control over how your information is used. We will not share your details for advertising or marketing purposes without your explicit permission. Please also be aware that some advertisements on our website may request personal information and are governed by their own privacy policies—review them carefully before sharing anything.

4. Cookies Usage

We use cookies to enhance your browsing experience, tailor our website to your needs, and make navigation easier. While you have the option to accept or reject cookies, rejecting them may limit certain features, such as online booking.

5. Access & Updates

You have the right to access any personal data we hold about you. If you wish to review or retrieve your information, feel free to contact us. Additionally, any updates to our privacy policy or website will be communicated to you in advance.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@moveroo.com or by mail using the details provided below:
Moveroo, 123 Moving St, Suite 100, Your City, ST 12345, United States.